Skip to main content

Foire aux questions

All you ever wqnted to know about us, and things you didn't even think of. Its all here: orders, delivery, tips, awesome! 

nailmatic
  • Simply to annoy you every time it’s at the beginning of a sentence and to check that you are paying attention. Rest assured, we sometimes regret this graphic design decision (and moan about the resultant autocorrect).

Pro
  • Absolutely! Write to us through this form and provide as much information about your store as possible (brands sold, concept)

Order
  • ‘Fraid not. You can pay for your order by card or Paypal.

Delivery
  • Once your order is confirmed, we need around two business days to process and prepare you order. Then, depending on the destination country, the delivery time can vary between 2 to 5 days. For mainland France, it takes 5 days maximum between order confirmation and delivery.

Tips
  • Our manicure routine is simple and unchanging:

    1_ File your nails without sawing back and forth. Move the file over the nails, not the other way round.

    2_ Cuticle time (our Precious Oil is recommended here). Rinse hands with warm water or use an oil-removing product to create a clean surface. Greasy nails and nail polish do not make for a great result.

    3_ Apply base coat to protect your nails

    4_ First thin coat of polish (not too much product on the brush) + second thicker coat

    5_ Apply top coat Have a quick break between each coat (less than 5 minutes) and wait another 10 minutes at the end so you don’t spoil all of your hard work!

    Add a new top coat layer a couple of days later to ensure a longer manicure.

Didn't find what you were looking for here? 

Reach out through the contact form, we'll get back to you with an answer, and if needed with a solution. 

Nous contacter